🧼 Magic Maid Privacy Policy

Effective Date: December 15, 2025

Magic Maid ("Magic Maid," "we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our cleaning services, communicate with us, or interact with our website or booking platforms.

1. Information We Collect

We may collect the following types of information:

Contact Information: Your name, phone number, email address, and home address

Service Details: Cleaning preferences, appointment dates and times, special instructions

Payment Information: Billing details (processed securely via trusted third-party providers)

Communication Data: SMS messages, emails, and phone interactions with our team

Website Data: Device info, IP address, and browsing behavior using cookies and analytics tools

2. How We Use Your Information

We collect and use your information to:

Schedule and manage your cleaning appointments

Send appointment reminders, confirmations, and updates

Provide excellent customer service

Process secure payments

Share occasional promotions or service updates (only if you opt in)

Comply with legal and regulatory requirements

3. SMS and Email Communication

By providing your phone number and/or email address, you agree to receive:

Booking confirmations and appointment reminders

Service-related updates

Promotional offers (only if you’ve opted in)

You may opt out of marketing communications at any time by replying STOP to a message or clicking "unsubscribe" in emails.

4. How We Share Your Information

We respect your privacy. We do not sell your information. We may share limited data with:

Service platforms (e.g., scheduling or payment processors)

Independent cleaners assigned to your home (on a need-to-know basis)

Legal authorities if required by law

All third parties are required to keep your information confidential.

5. How We Protect Your Information

We take data protection seriously. All personal information is stored securely and access is limited to authorized personnel. While we follow industry best practices, no digital system is 100% secure — please use discretion when sharing personal details online.

6. Your Rights

You may request to:

View the personal data we’ve collected

Update or correct your contact information

Withdraw consent from marketing communications

Request deletion of your personal data (where permitted by law)

To make any such requests, please contact us using the information below.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us:

Magic Maid
📧 Email: [email protected]
📞 Phone: (319) 600-6482